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Accident Assist

Introducing Accident Assist, a new public service provided by the Malaysian insurance and takaful industry to members of the public who are seeking immediate roadside assistance in event of a road accident. Accident Assist will also respond to basic or common enquiries relating to motor policies/ certificates. It is a dedicated tele-service line manned by customer service officers operating 24 hours daily.

Accident Assist can help you with these:
• 24 hours / 7 days a week, helpline
• Guide you to obtain towing services to approved workshops
• Provide information and answer basic or common enquiries which you may have on making a motor insurance/ takaful claim

For more information, please click on the following links:
Introduction: Accident Assist
FAQs on Accident Assist
What is the Motor Claim Guide​​​​​​​​​