{"id":562248,"date":"2026-04-01T17:11:26","date_gmt":"2026-04-01T09:11:26","guid":{"rendered":"https:\/\/www.takaful-malaysia.com.my\/news\/selamat-hari-raya-aidilfitri-2026-copy\/"},"modified":"2026-04-01T17:18:21","modified_gmt":"2026-04-01T09:18:21","slug":"complaints-handling","status":"publish","type":"news","link":"https:\/\/www.takaful-malaysia.com.my\/en\/news\/complaints-handling\/","title":{"rendered":"Complaints Handling"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Follow the steps below to lodge a complaint regarding any product or service dissatisfaction.<\/p>\n","protected":false},"template":"","categories":[131],"tags":[],"class_list":["post-562248","news","type-news","status-publish","hentry","category-announcement"],"acf":{"more_projects_text":"","featured_image":{"desktop_image":40819,"mobile_image":40821,"highlight_new_overview":412947},"date":"20260401","title":"Complaints Handling","news_category":"","quote":"","first_content":"","second_content":"<p data-pm-slice=\"1 1 []\"><strong>Complaints Handling<\/strong><\/p>\r\n<span data-teams=\"true\">Follow the steps below to lodge a complaint regarding any product or service dissatisfaction.<\/span>\r\n\r\n<img class=\"size-large wp-image-562250 alignleft\" src=\"https:\/\/www.takaful-malaysia.com.my\/wp-content\/uploads\/2026\/04\/Complaint-Guide_Eng-724x1024.jpg\" alt=\"\" width=\"724\" height=\"1024\" \/>\r\n\r\n&nbsp;","bottom_content":"","download_image":1649,"download":562250},"_links":{"self":[{"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/562248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":2,"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/562248\/revisions"}],"predecessor-version":[{"id":562254,"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/562248\/revisions\/562254"}],"wp:attachment":[{"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/media?parent=562248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/categories?post=562248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/tags?post=562248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}