Auto debit your Family Takaful contribution through your savings or current account. By using this service, we will automatically deduct your contribution payment from your bank savings/current account.

Products

Individual Retail Family Takaful only – Payment of Regular Contributions.
Not applicable for Payment of Single Contribution Products/General Products/Group Products.

Participating Banks/Financial Institution

1. Malayan Banking Berhad (Maybank)
2. Bank Islam Malaysia Berhad (BIMB)
3. Lembaga Tabung Haji (LTH)
4. Bank Simpanan Nasional (BSN)
5. CIMB Bank Berhad (CIMB)
6. RHB Bank Berhad (RHB)

Important Notices

1. Please click here to download the form.
2. For new business/new application, please leave “Proposal No.” blank. We will assist to complete it with the correct certificate number upon approval of the proposal.
3. For existing certificate, please write clearly a certificate number on the “Certificate No.” field. For registration of more than one certificate, kindly complete a new form for each certificate.
4. Please select only one (1) of the financial institutions/banks to be enrolled for Auto Debit.
5. Please complete Part B: Authorisation To Pay by Auto Debit of the Credit/Debit Card Standing Instructions and Auto Debit Enrolment Form with details of certificate owners and details of the financial institutions/bank account holders.
6. Customers are advised to leave the “Transaction Limit” field blank. This is to avoid any disruption of billing in the event that the contributions amount stated​ differ from the actual contributions or the contributions stated are revised due to changes from time to time as advised by Takaful Malaysia. Takaful Malaysia is authorised to amend where necessary and debit the actual contributions accordingly.
7. The completed form must be submitted to any of Takaful myCare Centres or Takaful Retail Centres.
8. No receipt will be issued. Account holders are advised to check their monthly bank statement. You can also check via myTakaful Customer Portal.
9. Takaful Malaysia will not be able to seek the details on the failed billing/deduction on behalf of the financial institutions/banks account holders as the information is private and confidential between financial institutions/banks and account holders. This is also in line with the provisions of the Personal Data Protection Act (PDPA).
10. Please refer to the full Terms and Conditions for Payment using Auto Debit for Takaful Contribution on our Company’s website or click here.

Timing

A period of thirty (30) days is required to process registration with each financial institution/bank. Two (2) months¹ initial contribution payments are required while waiting for the activation of payment via Auto Debit.

¹Contribution fee for activating the certificate depends on the type of certificate. For products with a monthly payment frequency, payment of contributions required is two (2) months before payments with Auto Debit method implemented. Whereas for products with a frequency of half-yearly payments, an advance payment of half a year must be paid being the initial contribution payment.

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You can pay your Takaful contributions via Internet banking via any one of the participating banks, please log to the official personal banking of the respective bank’s website and continue to pay for your Takaful contributions.

Products
Individual Retail Family Takaful only – Payment of Regular Contributions.
Not applicable for Payment of Single Contribution Products/General Products/Group Products.

Participating Banks

1. CIMB Bank
   www.cimbclicks.com.my
2. Bank Islam Malaysia Berhad
   www.bankislam.biz
3. Malayan Banking Berhad
   www.maybank2u.com.my
4. RHB
   www.rhbgroup.com
5. AmBank
   www.ambankgroup.com

Important Notice

Please key in correctly each certificate number for each payment session. Inserting general references such as “Takaful Certificate” or “Takaful” without the certificate number of the participants will lead to payment made cannot be matched/identified with the certificate number of participants because no specific reference is made to enable matching and identification of the certificate.

Direct debit your Family Takaful contribution from your savings or current account. By using PayNet Direct Debit, we will automatically deduct your contribution payment from your registered/enrolled bank savings/current account.

Products
Individual Retail Family Takaful only – Payment of Regular Contribution.
Not applicable for Payment of Single Contribution Products/ General Products/Group Products.

Important Notices

1. Applicable to all holders of Savings and Current Account for all banks regist​​​​​​ered and participated in the initiative PayNet Direct Debit. The updated list of banks that participate are available on the PayNet’s official website.
2. Not applicable to other type of accounts for example (but not limited) joint account/company’s account/association’s account/foundation’s account/partnership account/Joint-Management-Board account/any other’s organization’s account.
3. You may obtain Takaful Malaysia PayNet Direct Debit Form from any of Takaful myCare Centres or Takaful Retail Centres, and the completed form shall be submitted to any of these centres.
4. The Company has the right to charge the customer for the outstanding balance of the registered certificate made using PayNet Direct Debit payment method to ensure the certificate remains active and customer continues to enjoy the protection of Takaful Malaysia.
5. No receipt will be issued. Account holders are advised to check their monthly bank statements with their respective bank where the bank accounts are maintained. You can also check via myTakaful Customer Portal.
6. For rejected / unsuccessful debit, please refer to the bank where your account is maintained for clarifications and explanations.
7. Takaful Malaysia will not be able to seek the details on the unsuccessful billing/deduction on behalf of the respective bank’s account holders as the information is private and confidential between banks and account holders. This is also in line with the provisions of the Personal Data Protection Act (PDPA).

Timing

A period of thirty (30) days is required to process registration with respective banks via PayNet. Two (2) months¹ initial contribution payments are required while waiting for the activation of payment via PayNet Direct Debit.

¹Contribution fee for activating the certificate depends on the type of certificate. For products with a monthly payment frequency, payment of contributions required is two (2) months before payments with Direct Debit method implemented. Whereas for products with a frequency of half-yearly payments, an advance payment of half a year must be paid being the initial contribution payment.

You can use Standing Instructions via Credit/ Debit Card – Visa or Credit/Debit Card – Master only to pay your contribution for the Individual Family Takaful Plan. By using this service, we will automatically charge your registered Credit or Debit Card for contribution payment.

Cardholder must first check with their respective issuing Bank/Financial Institution/organisation whether the card issued are able/valid to be charged via standing instruction/recurring billing for Takaful contribution payment before registering for this payment facility.

Products
Individual Retail Family Takaful only – Payment of Regular Contribution.
Not applicable for Payment of Single Contribution Products/ General Products/Group Products.

Important Notices 

1. The Credit/Debit Card Standing Instructions and Auto Debit Enrolment Form can be downloaded from Takaful Malaysia website or available at any Takaful myCare Centres or Takaful Retail Centres.
2. For new business/new application, please leave the “Proposal No.” blank. We will assist to complete it with the correct certificate number upon approval of the proposal.​
3. For existing certificate, please write clearly a certificate number on the “Certificate No.” field. For registration of more than one certificate, kindly complete on a new form for each certificate.
4. Please complete Part A: Authorisation To Pay by Credit or Debit Card of the Credit/Debit Card Standing Instructions and Auto Debit Enrolment Form with details of card holder and card details.​
5. For new business submission/application for a Takaful plan, the completed Credit/Debit Card Standing Instructions and Auto Debit Enrolment Form – which is part of the Proposal Form, must be submitted to any Takaful myCare Centres or Takaful Retail Centres.
6. The company has the right to charge customers for any / total outstanding due(s) for the certificate enrolled / assigned with payment method as Credit/Debit Card Standing Instruction to ensure that the certificate is active and customers enjoy protection from Takaful Malaysia.
7. No receipt will be issued. Account holders are advised to check regularly their monthly Credit Card Statement/Bank Statement. You may also check through myTakaful Customer Portal.
8. For rejected/unsuccessful billing, please refer to Card issuing bank for clarification as the explanations for the unsuccessful billing/deduction are solely meant for the affected Card holder only. Takaful Malaysia will not be able to seek the details on the failed billing/deduction on behalf of credit card holders. This is also in line with the provisions of the Personal Data Protection Act (PDPA).
9. Please refer to the full Terms and Conditions for Payment using Credit/Debit Card Standing Instruction for Takaful Contribution on our Company’s website or click here.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

What is JomPAY?
JomPAY is a new payment solution initiated by Bank Negara Malaysia (BNM) and developed by PayNet (a wholly-owned subsidiary of BNM) as a national payment initiative. With JomPAY, customers of the 42 Malaysian banks can easily make any payments including contributions using their credit cards or bank accounts. This service is made available on both internet banking and mobile banking.

Why JomPAY?
JomPAY provides Convenient, Fast, Hassle-Free and Zero cost to you.

1. Convenient
   You could p​​ay anywhere and anytime as long as you have access to the internet
2. Fast
   You could save your time from travelling and queuing up at our branches
3. Hassle Free
   You could set up automatic recurring payments at the same time every month
4. Zero cost
   It is free of charge

Products
You can make payment of your takaful contributions via JomPAY for the following Individual Retail Family Takaful products only:

1. Takaful myHealth Protector
2. Takaful myGenLife
3. Family Takaful Plan Education
4. Family Takaful Plan
5. Takaful Dana Pekerja
6. Takaful myDana Invest
7. Takaful myGemilang
8. Takaful myImpian
9. Takaful mySiswa
10. Takaful mySinar
11. Takaful Sihat
12. Takaful Siswa
13. Takaful Waqaf
14. Takaful Wiladah
15. Takaful Ziarah

Where can I find the JomPAY biller code?

Takaful Malaysia’s biller code is 7997. You can easily find the information that is clearly stated in the notices sent to you.

How ​can I make my contribution payment to Takaful Malaysia via JomPAY?

As long as you have signed up with the internet banking service provided by your respective bank, you can easily use the JomPAY facility to pay your bills. For payment of your contributions via JomPAY, you are required to key in the ​Takaful Malaysia’s Biller Code and the Ref-1 & Ref-2 unique numbers as stated in your notices.

Frequently Asked Questions on JomPAY​​

1. 1. What is JomPAY?
      JomPAY is a national initiative, supported by Banks, to enable online bill payments across Malaysia. PayNet​, a wholly owned subsidiary of Bank Negara Malaysia, operates JomPAY. ​

1. 1. What can JomPAY do for me?
      With JomPAY, you can pay any bills through Internet or Mobile Banking using funds from your Savings, Current or Credit Card accounts. It’s fast, safe, and convenient.​

1. 1. Is JomPAY free?
      Yes, JomPAY is absolutely FREE for customers who are making bill payments. ​

1. 1. Do I have to register before maki​ng payments with JomPAY?
      No registration is required with JomPAY.

1. How do I pay with JomPAY?
   1. 1. Sign Up
         Sign up with your Bank for internet banking facility to proceed using the JomPAY facility.

    

   1. 1. Go Online
         Log on to your preferred Internet or Mobile Banking and look out for the JomPAY icon.

    

   1. 1. Pay
         Enter our JomPAY Biller Code: 7997, followed by the Ref-1 & Ref-2 Number and proceed with payment from your Current, Savings or Credit Card account.

    

What is JomPAY?
JomPAY is a new payment solution initiated by Bank Negara Malaysia (BNM) and developed by PayNet (a wholly-owned subsidiary of BNM) as a national payment initiative. With JomPAY, customers of the 42 Malaysian banks can easily make any payments, including contributions using their credit cards or bank accounts. This service is made available via both the internet and mobile banking.

Why JomPAY?
JomPAY provides Convenient, Fast, Hassle-Free and Zero cost to you.

1. Convenient
   You could p​​ay anywhere and anytime as long as you have access to the internet
2. Fast
   You could save your time from travelling and queuing up at our branches
3. Hassle Free
   You could set up automatic recurring payments at the same time every month
4. Zero cost
   It is free of charge

Products
You can make the payment of your takaful contributions via JomPAY for the RENEWAL of the following General Takaful products only:

1. Takaful myPA Care
2. Takaful myHouseowners & Householders

Where can I find the JomPAY biller code?

Takaful Malaysia’s biller code is 7799.You can easily find the information that is clearly stated in the notices sent to you.

How can I make my contribution payments to Takaful Malaysia via JomPAY?

You can easily use the JomPAY facility to pay your bills if you have signed up with the internet banking service provided by your respective bank. You are required to key in the Takaful Malaysia’s Biller Code and the Ref-1 & Ref-2 unique numbers as stated in your notices for the payment of your contributions via JomPAY.

Frequently Asked Questions on JomPAY​​ ​​

1. 1. What is JomPAY?
      JomPAY is a national initiative, supported by Banks, to enable online bill payments across Malaysia. PayNet is a wholly owned subsidiary of Bank Negara Malaysia that operates JomPAY. ​

1. 1. What can JomPAY do for me?
      With JomPAY, you can pay any bills through the Internet or Mobile Banking using funds from your Savings, Current or Credit Card accounts. It’s fast, safe, and convenient.

1. 1. Is JomPAY free?
      Yes, JomPAY is absolutely FREE for customers who are making bill payments. ​

1. 1. Do I have to register before maki​ng payments with JomPAY?
      No registration is required with JomPAY. ​

1. How do I pay with JomPAY?
   1. 1. Sign Up
         Sign up with your Bank for the internet banking facility to proceed using the JomPAY facility.

    

   1. 1. Go Online
         Log on to your preferred Internet or Mobile Banking and look out for the JomPAY icon.

    

   1. 1. Pay
         Enter our JomPAY Biller Code: 7799, followed by the Ref-1 & Ref-2 Number and proceed with the payment from your Current, Savings or Credit

    

Important Notices

1. Please complete / use BIMB or BSN Bill Payment Slip only, and write the Certificate No. clearly on the slip.
2. Only one certificate is allowed for each transaction.
3. If paying more than one certificate, use one BIMB or BSN Bill Payment Slip for one certificate.
4. No receipt will be issued. Account holders are advised to retain the processed/computer-printed BIMB or BSN Bill Payment Slip or the official receipt from Pos Malaysia as evidence of payment of contribution. You can also check via myTakaful Customer Portal.
5. For payment of Motor Scheme at Pos Malaysia, please bring along any supporting documents/renewal notice to the counter.

Please browse the latest​ version of the website of Shariah Advisory Council of Bank Negara Malaysia to obtain Shariah related reference on Islamic finance.

www.sacbnm.org.

Dear Valued Customers,

Please be informed that the Service Tax will be implemented by the Government of Malaysia at the rate of six (6) per centum effective 1 September 2018.

Pursuant to the above, the Service Tax will be made applicable to the following products.

1. Family Takaful products provided to business organizations; and
2. General Takaful products provided to business organizations or individuals except for Medical Takaful products provided to individuals.

Takaful Malaysia reserves the right to collect from our customers an amount equivalent to the Service Tax payable on the applicable contribution for the cover period. In the event where the cover period commences before but expires after 1 September 2018, we will collect an amount equivalent to the Service Tax payable on the applicable contribution calculated from 1 September 2018 on a pro-rated basis.

Your obligation to pay the Service Tax falls under the laws governing Service Tax as per the Service Tax Act, 2018 and all Regulations passed by the Government of Malaysia from time to time.

Thank you.
Takaful Malaysia